We guarantee an after-sales service within the terms set out in the official warranty issued at the moment of purchase. For all products of the brands we sell, we offer official after-sales assistance and replacement with original parts.
Periodical assistance and maintenance, partial and total servicing, 5/10/20 BAR waterproof test, watch case and band polishing, refurbishing, replacing dials, restoration. Custom crafted watch straps.
Precious stones and jewellery workshop
Care of silver, platinum and gold jewels, soldering, polishing, ultrasound cleaning, setting stones, threading, rhodium and palladium treatment, engraving (pantograph engraving and chasing ). Jewellery restoration. Bespoke creations.
We issue authenticity certification and an official warranty for every product purchased, and have diamonds and precious stones certified by leading international gemological institutes (IGI Antwerp, HRD, GIA).
If you are a tourist from outside the European Union you are entitled to a VAT refund when you go back home. The tax-free service enables foreign citizens to get back the VAT paid on their purchases. When you leave the European Union you just need to show the purchases, the tax-free documents and your passport to the tax authorities at the international VAT refund points at the airport, port or border to receive a refund directly on your credit card.